Services

Dedicated Providers for Every Facility

• Skilled Nursing Facilities (SNFs) have a dedicated Advanced Practice Provider (APP) and a physician.

• Assisted Living Facilities (ALFs) have a dedicated APP, with an option of a Medical Director.

Insurance-Based Billing

• All patient visits are billed directly to insurance for convenience and accessibility.
  

24/7 On-Call Medical Support

• Monday through Friday (7 AM - 5 PM): Patients have access to their dedicated provider.

• After Hours (5 PM - 7 AM) & Weekends: On-call APP or physician available to order tests and medications as needed.

Seamless Communication & Documentation

• Every visit is documented and shared with facility staff to ensure transparency and coordinated care.

Medication Management & Safety

• Upon admission and with each visit medication reviews are performed to ensure medical necessity, dosage accuracy, and to decrease polypharmacy.

• Providers lead antibiotic stewardship programs to reduce unnecessary antibiotic use, minimize harmful side effects, and decrease the risk of antibiotic resistance.

Facility Leadership & Staff Education

• Medical Directors:

  • Attend QA meetings and assist in achieving high star goals.

  • Provide education and training for families, facility staff, and other medical professionals.

  • Facilitate teamwork and ensure appropriate, person-centered medical care.

Family Engagement & Support

• Families are encouraged to participate in their family members’ care from the initial admission and continuing throughout their facility residency.